Retail Services

Over the last 20 years, it isn't just our unique product ranges we have been perfecting, it's the wide range of services we offer to retail customers to support them at every step.

Dedicated Sales & Administration Teams

Otter House has a UK wide sales force that can visit your business to discuss your requirements and offer a bespoke service tailored to your needs. We also have a dedicated sales administration team based in our Exeter head office to assist with placing an order, booking an appointment with one of our sales team, discussing your next range, and organising and scheduling deliveries to your specifications.

One Stop Shop

Our One Stop Shop concept offers retailers low-risk and full-service display and merchandising solutions for everyday and seasonal products.
We offer a bespoke design service for our greeting card and gift displays that can accommodate your requirements; One Stop Shop provides a truly unique and equally invaluable service to make the most of your precious retail space.

Click here to learn more about our One Stop Shop.

Online Ordering

Our newly designed website allows you to browse easily through our extensive product ranges, seasonal lines and exclusive collections. Otter House customers also have the opportunity to order online via a unique log-in allowing you to fully manage your ordering online, save repeat order information and pre-order new ranges.

For more information about ordering online, please contact our customer service team on +44 (0)1392 824300, or email them on

Bespoke Products

Otter House offer a bespoke product printing service for all retail customers. We can take your artwork and brand, design and manufacture product and deliver it straight to your shop.

Click here to learn more about our Bespoke Products

Otter House Export

Not only leaders in the UK wholesale card and giftware markets, at Otter House we also pride ourselves on being a truly international operation, exporting products all over the world through distributors and direct to foreign customers alike. For more information about Otter House's Export services, please feel free to contact our Export sales contact Su Lamacraft Here.

Product Images On Demand

All Otter House images can now be downloaded online for use for your website and marketing material. Simply follow the links here to go to the Archive.

Packages & Displays

We offer a range of packages & displays to enhance products and maximise sales potential. Simply follow the links here to go to view our packages & displays.

Latest Catalogues

To view our latest catalogues please click here.

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