This is an update to let you know that Otter House is open and plans to remain open throughout the current Covid19 crisis.
Otter House is working closely with its suppliers across China, and the world, to support and manage the impact of Coronavirus on our colleagues and our supply chains. For 2020 we are in a position where we hold strong stock quantities for 95% of our collection.
We are monitoring stock across our ranges regularly and actively reprinting lines where necessary. At present all supply chains are active and lead times reasonable, but we will continue to monitor this and adapt as required to try to ensure a good level of range availability throughout 2020.
The main change within Otter House is that all office teams are working remotely, but this should not affect our service to you. You can continue to contact us by email, conference call or phone. All of our sales personnel will also be available via email or phone should you have any requirements.
We realise the next few weeks/months will be tough and will present a lot of new and unique challenges, but we will do all we can to assist all customers wherever possible and to respond promptly to this rapidly changing situation.
For any query, please contact your sales representative or Head Office on 01392 824300 or via our website www.otterhouse.co.uk.
Thank you for your understanding in this uncertain time.