Coronavirus

By The Ecom Otter on Fri 06 March 2020

Otter House are working closely with its suppliers across China, and the world, to support and manage the impact of Coronavirus on our colleagues and our supply chains.  
For 2020 we are in a position where we hold strong stock quantities for 95% of our collection, with the only exceptions being standout designs which have proven stronger sellers than we forecasted.  We are monitoring stock across our ranges regularly and actively reprinting lines where necessary.  
At present all supply chains are active and lead times are reasonable, but we are making contingency plans if this situation were to change; we are working to minimise potential delays and are aiming for our range availability to remain high throughout 2020.  
We will keep our customers updated with significant news on future stock delays but at this time we would encourage you to order early to ensure you have access to all the stock you need.  
Please speak with your Sales Representative or our Sales Administration team for further details. 
Thank you for your understanding in this uncertain time.

Otter House are working closely with its suppliers across China, and the world, to support and manage the impact of Coronavirus on our colleagues and our supply chains.  

For 2020 we are in a position where we hold strong stock quantities for 95% of our collection, with the only exceptions being standout designs which have proven stronger sellers than we forecasted.  We are monitoring stock across our ranges regularly and actively reprinting lines where necessary.  

At present all supply chains are active and lead times are reasonable, but we are making contingency plans if this situation were to change; we are working to minimise potential delays and are aiming for our range availability to remain high throughout 2020.  

We will keep our customers updated with significant news on future stock delays but at this time we would encourage you to order early to ensure you have access to all the stock you need.  

Please speak with your Sales Representative or our Sales Administration team for further details. 


Thank you for your understanding in this uncertain time.

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