By The Ecom Otter on Wed 07 October 2020

We hope you are all safe and well.
Following on from our Coronavirus update earlier in the year we wanted to send out a further update as we enter the final quarter of 2020.
Like the majority of suppliers, we have suffered from delays in getting stock into our warehouse and then out to our customers, thankfully these delays are being rectified and the hope is that by mid-October stocks will be back to pre-pandemic levels.
Certain product lines have been in high demand such as jigsaws, diaries, and stationery and we have seen strong increases across all sales streams. However, we have worked hard to reprint lines wherever possible or secure alternative stock.
The majority of our seasonal programmes are in store and selling well and we hope through the nationwide sales team to keep this level of sales and replenishment constant however with the threat of local lockdowns, restrictions on travel, and keeping our staff safe we know this will be challenging over the next three months.
Therefore, if you wish to contact Otter House directly, please do not hesitate to do so via phone, email or through the salesperson who manages your account. We can also offer meetings via Teams or Zoom.
We wish you all a very busy and profitable end to 2020 and look forward to working with you in the New year and beyond.
Take care, keep safe.
Otter House