From customers:

"My orders have been 100% correct, ready on time and carefully picked and packed. I couldn't have wished for better. I've also received lots of good feedback from my customers on the appearance and quality of the mugs and calendars so a big thanks for that too."

- Westie Wonderland (December 2015)

" I just had to write and say what wonderful service we have received as there is no opportunity that I could find to leave feed back on the web site for all to see, I bought my husband a jigsaw for Christmas which when we made it there were 5 pieces missing, I did as stated on the leaflet inside the box and sent information required along with 5 pieces, had an immediate response almost by return of post, chose and phoned replacement through received jigsaw the very next day this whole process took around 10 days including the weekend, well done you very impressed very much making up for disappointment of the faulty one. Excellent service wish all companies were this easy to deal with!"

Review by - Kim Armstrong (January 2018)

"My Mum received her puzzle this morning and she is delighted, thank you so much for dealing with this problem so promptly, my mum has asked me to pass on her thanks to you. Just to let you know that my mum has had many of your puzzles and has never had any problems before, and we will carry on buying your puzzles."

Review by - Sue Payne (January 2018)

New Website Reviews:

"I like the website - very easy"

- All Saints with St Johns Chruch (31-5-16)

"I have had a look at the nice new website! It seems a lot easier to navigate!"

- Anna Clark (26-5-16)

Product Reviews:

"This is a very pretty Christmas image, a limited edition puzzle, of decent quality, and has a nice puzzle-y twist to the assembly. Definitely recommended. 9/10"

- Review by Jigsaw Junkie (December 2015) on the 'Spot The Difference Number 2 Jigsaw' (Product Code: 72089)

If you would like to submit a testimonial to us please email ecom@otterhouse.co.uk, and we will of course add it to this page.

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